The Rules for ‘Institutional Euthanasia’

This blog is part of a series unpacking the ‘PAISA for Municipalities‘ research which analysed urban local body finances in Tumakuru Smart City of Karnataka. The first part offers why the study was conducted, the backdrop to the study, and the researchers involved. It can be found here.

In my last blog, I had written about the need to reduce the institutional clutter in governance, particularly in urban areas. The root cause of the problem is that institutions continue to exist long after their useful life span, and often, in contradiction to fresh legal and constitutional mandates. A good example is the continuing existence of Urban Development Authorities nearly 30 years after the 74th Amendment was enacted, mandating the constitution of elected urban local governments, with powers to undertake local planning for economic development and social justice.

The usual argument given by those who cling to these obsolete institutions, is that they are necessary for the interregnum period before local governments develop the capacities to undertake their mandated tasks.

Really?

There could not be a weaker argument than the one of lack of capacity.

In the Indian context, where most recruitments of staff are highly centralised to the Union and state governments, local governments will not develop their organisational capacity in isolation. Capacities have to be transferred to them by the state governments, which have empowered them nominally through laws. There is a simple way to do it. Which is, to craft a new institutional structure under which existing institutions, with their existing capacities are transferred to the local governments to work under their control and supervision.

This is not difficult to do. But this is exactly what bureaucrats and higher-level politicians do not want. There are two reasons why they will not reorganise existing institutions into logical chains of accountability and responsibility. First, everybody wants jobs that are not accountable to anybody else. Second, they all want plenty of such jobs, because each such job carries with it the ability to dispense patronage, money, and influence.

 

Successive generations of bureaucrats and politicians have been inducted into the existing confused system, of multiple institutions tripping each other up.

 

The rules for such rearrangement are simple. At the top are the institutions that are constitutionally mandated. In the context of daily governance and service delivery, they would mean, apart from institutions such as courts and regulators that stand apart, the elected governments at the Union, state, and local levels. With respect to the Union and the state levels, the tasks they perform and the responsibilities they hold, are defined clearly in the Constitution. Yes, there are concurrencies, but there too, there are rules and conventions as to who should do what.

When it comes to the local governments, the constitution only illustrates the powers and responsibilities that may be endowed upon them through law; which has indeed, been done by the state legislatures concerned. All that remains to be done is to judge which of the institutions that trespass into this legal mandate endowed upon local governments, can be transferred to the local governments concerned.

That would mean that implementing departments, public sector undertakings, Special Purpose Vehicles, Societies, Trusts, and various other institutions that undertake tasks in the jurisdiction of local governments, shall be transferred to them and placed under their supervision and control. In one stroke, we could do away with the confusing medley of institutions, which has plagued urban governance.

While this is logical, there could be one genuine fear that such consolidation of institutions may lead to friction at the borders of jurisdiction of local governments. Who will look at the larger picture, at interfaces between the priorities of different local governments, if all overarching institutions are split and their responsibilities are divided between the jurisdictional local governments? What will happen to integrated spatial planning, if all spatial planning services are entirely placed with local governments? What happens to networked services, such as public transport, water supply, waste treatment, pollution mitigation, and land use planning, which have implications beyond the boundaries of individual local governments?

It is here that one has to look at how the constitution has envisaged that such problems ought to be governed. For metropolitan regions, the institution that the Constitution has established for the resolution of such problems is the Metropolitan Planning Committee. Yet, because of the plethora of parallel institutions and confused responsibilities between them, this valuable, constitutionally-mandated institution has been completely neglected. The same goes for District Planning Committees, which were envisaged to tackle inter-jurisdictional issues in districts that do not involve metropolises (namely, cities with more than a million population).

It is not as if these solutions are not known. However, successive generations of bureaucrats and politicians have been inducted into the existing confused system, of multiple institutions tripping each other up. Since they get caught into crisis management from day one, they take the current set up as a given and do not pause to consider any form of institutional reforms, that could make governance efficient.

Or maybe, nobody really wants efficiency.

T.R. Raghunandan is an Advisor at the Accountability Initiative.

The views expressed are of the author and do not necessarily represent an institutional stand.

Policy Buzz

Keep up-to-date with all that is happening in welfare policy with this curated selection of news, published every fortnight.

 

Policy News

  • The Union government has urged all state governments to ensure that the aspirational districts have a nutrition garden at Anganwadi centres (AWCs). To learn more about the AWCs and what they look like from the inside, download this infographic.
  • Madhya Pradesh became the second state in the country to implement the National Education Policy after Karnataka.
  • The government has launched the e-SHRAM portal to maintain a database of workers in the unorganised sector.
  • India has become the first Asian country to launch the Plastics Pact that aims to bring together businesses, governments, and nonprofits to set time-bound commitments to reduce plastics from their value chains.

Others

  • According to a recent study, children who are vulnerable to social discrimination, are more likely to be stunted.
  • According to the ‘World Social Protection Report, 2020-22’ released by the International Labour Organisation, over half of the global population lacks any form of social protection.

पॉलिसी बझ

कल्याणकारी धोरणात जे घडत आहे त्या प्रत्येक पंधरवड्यात प्रकाशित झालेल्या बातम्यांच्या निवडीसह अद्ययावत रहा.

 

धोरणा संबंधित बातम्या

  • कुपोषणाच्या समस्येवर मात करण्यासाठी, सरकारने जाहीर केले आहे की 2024 पर्यंत प्रत्येक योजनेद्वारे उपलब्ध तांदूळ पौष्टिक तांदूळ असेल.
  • भारत नेट कार्यक्रमाअंतर्गत देशातील सहा लाख गावांना 2024 पर्यंत इंटरनेट सुविधा मिळेल.
  • सरकारने उत्तर प्रदेशात प्रधानमंत्री उज्ज्वला योजनेचा (पी.एम.यू.वाय) किंवा उज्ज्वला 0 चा दुसरा टप्पा सुरू केला आहे.
  • ओडिशाने आदिवासी बहुल मलकानगिरी जिल्ह्यात बिजू स्वास्थ्य कल्याण स्मार्ट कार्ड योजना नावाची आरोग्य विमा योजना सुरू केली आहे.
  • छत्तीसगढ सरकारने ग्रामीण भूमीहीन मजुरांना किमान वेतनासह आधार देण्यासाठी ‘राजीव गांधी ग्रामीण भूमीहिन मजदूर न्याय योजना’ सुरू केली आहे.

कोरोना संबंधित बातम्या

  • भारताने देशात राहणाऱ्या परदेशी नागरिकांना कोविन पोर्टलवर स्वतःची नोंदणी करून कोविड -19 लस घेण्याची परवानगी दिली आहे.

इतर

  • युनिसेफच्या नवीन अहवालानुसार, भारत दक्षिण आशियाच्या चार देशांमध्ये आहे जिथे मुलांना हवामान बदलाच्या परिणामांचा सर्वाधिक धोका आहे.

हा लेख पॉलिसी बझच्या इंग्रजी आवृत्तीवर आधारित आहे जो 22 अगस्त 2021 रोजी प्रकाशित झाला.

पॉलिसी बज़्ज़

विभिन्न कल्याणकारी योजनाओं में क्या घटित हो रहा है, इसको लेकर आपको हर 15 दिन के अंदर यह पॉलिसी बज़्ज़ अपडेट करता है।

 

नीतियों से सबंधित खबरें

  • कुपोषण की समस्या को दूर करने के लिए सरकार ने घोषणा की है कि वर्ष 2024 तक हर योजना के माध्यम से उपलब्ध चावल पोषणयुक्त चावल होगा |
  • भारत नेट कार्यक्रम के तहत 2024 तक देश के छह लाख गांवों को इंटरनेट की सुविधा मिल जाएगी |
  • सरकार ने उत्तर प्रदेश में प्रधानमंत्री उज्ज्वला योजना या उज्ज्वला 2.0 का दूसरा चरण शुरू किया है |
  • ओडिशा ने मलकानगिरी जिले में बीजू स्वास्थ्य कल्याण स्मार्ट कार्ड योजना नामक एक स्वास्थ्य बीमा योजना शुरू की है |
  • छत्तीसगढ़ सरकार ने ग्रामीण भूमिहीन मजदूरों को न्यूनतम मजदूरी का समर्थन करने के लिए ‘राजीव गांधी ग्रामीण भूमि मजदूर न्याय योजना’ शुरू की है |

कोविड-19 आधारित खबरें

  • भारत ने देश में रहने वाले विदेशी नागरिकों को Co-Win पोर्टल पर खुद को पंजीकृत करके कोविड-19 वैक्सीन प्राप्त करने की अनुमति दी है |

अन्य

  • यूनिसेफ की एक नई रिपोर्ट के अनुसार, भारत उन चार दक्षिण एशियाई देशों में शामिल है जहां बच्चों को जलवायु परिवर्तन के प्रभावों का सबसे अधिक खतरा है |

यह लेख पॉलिसी बज़्ज़ के अंग्रेजी संस्करण पर आधारित है जो 22 अगस्त 2021 को प्रकाशित हुआ था।

Accountability and Curbing Institutional Fragmentation in Urban Areas

This blog is part of a series unpacking the ‘PAISA for Municipalities‘ research which analysed urban local body finances in Tumakuru Smart City of Karnataka. The first part offers why the study was conducted, the backdrop to the study, and the researchers involved. It can be found here. The previous blog is available at this link

This is a broad question, but do you wonder why we continue to suffer poor quality of government services in our daily lives? The root cause is that there is institutional confusion as to who should do what. Fractured local governance is mainly due to multiple institutions tripping each other up and getting in each other’s way.

What’s more, while we may rave and rant and write letters to the editor about open manholes, nobody gets punished for bad quality of government services, because nobody is any the wiser about who is responsible for what. Politicians and bureaucrats love this state of affairs because it is what fuels their motivations’ unaccountable wielding of power.

Yet, we have to ask ourselves this question — who is responsible for this mess? The answer might sound like victim-blaming, but it is us, the large body of citizens. We are confused about which level of government is responsible for each one of our government services. And we seek solutions that work, without having the patience to unravel of whom we have to demand action, and responsibility for inaction.

Do not get me wrong; it is not as if we do not have enough experts, commentators, and concerned citizens across all fields who do not wish India well. Some aspects of power separation are relatively better understood; I think that 75 years of democratic practice has led to a political and public recognition of the significance of federalism.

We generally know what the Union government has got to do, and what state governments are responsible for. However, nearly 30 years after the enactment of the 73rd  and 74th amendments to the Constitution mandating the constitution of local governments with specific powers and responsibilities, we are unaware of what they are supposed to do.

What’s worse, we do not realise the damage being done by both the Union and the state governments, by crowding into the space reserved for local governments. We seem to think that the more the numbers of worthies messing around trying to fix our drains, water supply, and roads, the merrier it is.

What we need is, therefore, a phase of institutional euthanasia. Shutting down of institutions, rather than creating more, focussing on a few institutions that are constitutionally mandated, or natural extensions of constitutionally-mandated governments, and rearranging our organisational capacities into these few institutions that remain. That way, the field is cleared of confusing accountability relationships, and we can finally identify those who are exclusively responsible for one or the other service.

In simple terms, the next time you suffer a brush with death on an unmarked speed breaker, you will be able to tell who was responsible for building it, and who therefore must be punished for building it badly; whether it is the Municipality, the Smart City Company, the Development Authority, or the Cantonment Board. It could also be the local MLA, the local MP, or the local political operator, but that’s beside the point.

I can understand that the idea of institutional euthanasia would be anathema to politicians and bureaucrats who profit from the confusion, but intriguingly, not many in the research field are interested in it, either. I once used the phrase in a reflection that I wrote, but the editors cut it out. It might have seemed somehow unethical to them, I presume.

What exactly does institutional euthanasia mean?

What it does not mean is that capacities to function effectively are reduced. What it means is that they are rearranged into a clearly understandable and logical framework of clear responsibilities. Let me take spatial planning, for instance. Currently, in the environs of my city – Bengaluru – there are not less than 15 separate and distinct planning authorities, each undertaking and regulating planning of how land should be used and where buildings should be located.

Most are created by state law and are empowered by executive order. They provide plenty of jobs. Positions are open for the asking; Chairperson posts for politicians and CEO jobs for bureaucrats. Yet, the constitutionally mandated Metropolitan Planning Committee has been constituted only in name, because of court directives, and it meets reluctantly.

Courts are also responsible for institutional proliferation. When concerned citizens petition courts to force the government out of inaction, they are naturally outraged at the state of affairs. Sadly, more often than not, rather than forcing those responsible for legally given mandates to do their jobs, courts appoint special committees to undertake specific tasks, with scant regard to institutional responsibilities. That leads to snowballing problems of coordination.

It is high time we paused and thought through institutional design that serves us efficiently, rather than engaging in knee-jerk reactions to bad quality delivery of government services. Are there any rules for undertaking this exercise? More in my next blog.

T.R. Raghunandan is an Advisor at the Accountability Initiative.

The views expressed are of the author and do not necessarily represent an institutional stand.

India’s Public Distribution System in the Pandemic

This blog delves into the importance of the Public Distribution System (PDS) during the COVID-19 pandemic, and its functioning. 

What is the Public Distribution System?

The PDS system in India, with its focus on the distribution of foodgrains, took shape in the 1960s due to a critical shortage of food. In June 1997, the Government of India launched the Targeted Public Distribution System (TPDS), which was linked to poverty estimates. Under the PDS, states were required to formulate and implement foolproof arrangements for the identification of eligible beneficiaries for the delivery of foodgrains, and for grain distribution in a transparent and accountable manner at the level of the Fair Price Shop (FPS). 

The National Food Security Act (NFSA) enacted in the year 2013, delinked the coverage under TPDS from erstwhile poverty estimates. Eligible households/beneficiaries under NFSA comprise the Antyodaya Anna Yojana (AAY) households and persons belonging to Priority Households (PHH) categories. As per NFSA norms, among Priority households, each member is entitled to 5 kgs of grain per month at Rs. 2/kg for wheat and Rs. 3/kg for rice. Antyodaya households get 35 kgs/month at the same price, irrespective of family size.

Coverage under NFSA was linked to the population estimates and inter alia entitles up to 75 per cent of the rural population and up to 50 per cent of the urban population for receiving subsidised foodgrains under the TPDS. It thus covered nearly two-thirds of the country’s population. 

How does the PDS System in India work?

There are two systems of procurement of foodgrains: a Centralised Procurement System (CPS) and a Decentralised Procurement System (DCP). Under the CPS, the Food Corporation of India (FCI) is responsible for the procurement, storage, transportation, and bulk allocations of foodgrains to state governments. Under the DCP, state governments undertake direct purchase of foodgrains, and are also responsible for the storage and distribution under NFSA and other welfare schemes.

Foodgrains are procured from farmers by FCI or a state government, depending on the procurement system in place, at government notified prices known as the Minimum Support Price (MSP). The total cost of procurement is then MSP plus other incidental costs such as transportation. The foodgrains are then sold by FPS at a subsidised price, which is called the Central Issue Prices (CIPs). The difference between the total cost of procurement and CIP is reimbursed by the GoI to FCI (in the case of CPS) and states (in the case of DCP) as food subsidy. 

The PDS system faces several challenges and bottleneck issues. Firstly, over the past few years, there has been an increasing gap in GoI’s allocation for food subsidy and reimbursements claimed by the FCI. 

Source: Food subsidy released and due for FCI. Available online at: https://fci.gov.in/finances.php?view=22. Last accessed on 26 January 202

Consequently, since 2013-14, FCI’s debt has increased almost four times. The outstanding debt at the start of the FY 2020-21 stood at more than 3 lakh crores as on 31 December 2020.

Secondly, there are significant exclusion errors with eligible beneficiaries not being able to access PDS. The current calculations of eligible beneficiaries is based on the 2011 Census data. Since 67 per cent of the population is to be covered under NFSA, according to the 2011 Census, the number of beneficiaries to be covered comes up to 81.4 crores. However, this calculation does not take into account the population growth over the last decade. If we take the 2020 projected population as per the Ministry of Health and Family Welfare, an additional 10 crore beneficiaries should be covered under the NFSA.

Importance in the Pandemic

The global COVID-19 pandemic has overwhelmed India’s health infrastructure and disrupted the economy. Additionally, recent data on malnutrition paints a worrying picture. India has one of the highest proportions of undernourished children in the world, in terms of both stunting and wasting. Moreover, the National Family Health Survey 2015-16 and 2019-20 rounds show that there is either a stagnation or worsening of several malnutrition indicators in several states. (The NFHS-5 data pertain to the situation before the onset of the COVID-19 pandemic.) 

Studies have shown that households continued consuming less food several months after the nationwide lockdown in 2020, than before it. A survey by the Centre for Sustainable Employment at Azim Premji University found that over 75 per cent of the households were eating less during the lockdown than before it. There was a slight recovery post-lockdown, but 60 per cent of the households still reported eating less than before the lockdown. Moreover, disadvantaged households have been disproportionately affected. For example, almost half of the informal workers in a survey said that they were eating less than before.

In this context, PDS can be all the more important to help vulnerable families tide over the pandemic-induced food insecurity.

As the pandemic spread through the country, the GoI announced the Pradhan Mantri Garib Kalyan Anna Yojana, providing 5 kgs of rice or wheat and 1 kg of pulses to eligible people free-of-cost, in addition to the regular entitlement of quota of foodgrains. The scheme was initially meant to be implemented from April 2020 to June 2020 but was later extended till November 2020. In April 2021, as the second wave of infections spread, the GoI again announced 5 kgs of free foodgrains per person per month for the months of May and June. This was further extended till November 2021.

But, as systemic issues such as the significant exclusion errors of eligible beneficiaries persist, vulnerable families are likely to struggle to cope with the economic effects of the pandemic. 

Also Read: Food Subsidy and the National Food Security Act

Policy Buzz

Keep up-to-date with all that is happening in welfare policy with this curated selection of news, published every fortnight.

 

Policy News

  • To address the problem of malnutrition, the government has announced that the rice available through every scheme shall be fortified by the year 2024.
  • Under the Bharat Net programme, six lakh villages of the country will get internet connectivity by 2024.
  • The government has launched the second phase of the Pradhan Mantri Ujjwala Yojana (PMUY), or Ujjwala 2.0, in Uttar Pradesh.
  • Odisha launched a health insurance scheme called Biju Swasthya Kalyan Yojana Smart Card scheme in the tribal-dominated Malkangiri district.
  • The Chhattisgarh government has launched the ‘Rajiv Gandhi Grameen Bhumihin Majdur Nyay Yojana’, to support rural landless labourers with minimum wages.

Coronavirus-focus News

  • India has allowed foreign nationals residing in the country to receive the COVID-19 vaccine by registering themselves on the Co-Win portal.

Others

  • According to a new UNICEF report, India is among four South Asian countries where children are most at risk of the impacts of climate change.

पॉलिसी बझ

कल्याणकारी धोरणात जे घडत आहे त्या प्रत्येक पंधरवड्यात प्रकाशित झालेल्या बातम्यांच्या निवडीसह अद्ययावत रहा.

 

धोरणा संबंधित बातम्या

  • केंद्रीय मंत्रिमंडळाने शालेय शिक्षणासाठी समग्र शिक्षा योजना आणखी पाच वर्षे चालू ठेवण्यास मान्यता दिली.
  • राजस्थानने साथीच्या काळात नियमित योजनांमधील व्यत्ययांमुळे प्रभावित महिला आणि मुलांना लाभ देण्यासाठी पोषण-केंद्रित कल्याणकारी कार्यक्रमांची मालिका सुरू केली आहे.
  • केंद्रीय मंत्रिमंडळाने केंद्रशासित प्रदेश लडाखमध्ये केंद्रीय विद्यापीठ स्थापन करण्यास मंजुरी दिली आहे.
  • राष्ट्रीय राजधानी क्षेत्र आणि समीप भागातील वायु गुणवत्ता व्यवस्थापनासाठी आयोग विधेयक, 2021 संसदेत सादर करण्यात आले आणि दोन्ही सभागृहांनी मंजूर केले.

कोरोना संबंधित बातम्या

  • भारत सरकारने आपत्कालीन वापरासाठी जॉन्सन अँड जॉन्सनची सिंगल-डोस कोविड -19 लस मंजूर केली.
  • ज्यांना कोविड -19 लसीचे दोन्ही डोस मिळाले आहेत त्यांच्यासाठी प्रवास करण्यासाठी अनिवार्य आरटी-पीसीआर अहवालांची गरज नाही.

 

हा लेख पॉलिसी बझच्या इंग्रजी आवृत्तीवर आधारित आहे जो 8 अगस्त 2021 रोजी प्रकाशित झाला.

पॉलिसी बज़्ज़

विभिन्न कल्याणकारी योजनाओं में क्या घटित हो रहा है, इसको लेकर आपको हर 15 दिन के अंदर यह पॉलिसी बज़्ज़ अपडेट करता है।

 

नीतियों से सबंधित खबरें

  • केंद्रीय मंत्रिमंडल ने स्कूली शिक्षा के लिए समग्र शिक्षा योजना को अगले पांच वर्षों तक जारी रखने की मंजूरी दी है |
  • राजस्थान ने महामारी के दौरान नियमित योजनाओं में व्यवधान से प्रभावित महिलाओं और बच्चों को लाभान्वित करने के लिए पोषण-केंद्रित कल्याणकारी कार्यक्रमों की एक श्रृंखला शुरू की है |
  • केंद्रीय मंत्रिमंडल ने केंद्र शासित प्रदेश लद्दाख में एक केंद्रीय विश्वविधालय के गठन को मंजूरी दी है |
  • राष्ट्रीय राजधानी क्षेत्र और आसपास के क्षेत्रों में वायु गुणवत्ता प्रबंधन आयोग विधेयक, 2021 संसद में पेश किया और दोनों सदनों द्वारा इसे पारित भी कर दिया गया |

कोविड-19 आधारित खबरें

  • भारत सरकार ने आपातकालीन उपयोग के लिए जॉनसन एंड जॉनसन की एकल-खुराक कोविड-19 वैक्सीन को मंजूरी दी |
  • जिन्होंने कोविड-19 टीकों की दोनों खुराक प्राप्त की हैं उन लोगों को यात्रा करने के लिए अनिवार्य आरटी-पीसीआर रिपोर्ट की कोई आवश्यकता नहीं है |

यह लेख पॉलिसी बज़्ज़ के अंग्रेजी संस्करण पर आधारित है जो 8 अगस्त 2021 को प्रकाशित हुआ था।

The Citizen and Expenditure Tracking in Urban Areas: Learnings from Tumakuru

This blog is part of a series unpacking the ‘PAISA for Municipalities‘ research which analysed urban local body finances in Tumakuru Smart City of Karnataka. The first part offers why the study was conducted, the backdrop to the study, and the researchers involved. It can be found here. The previous blog is available at this link

For long, an uncontested thesis of accountability aficionados has been that once real-time data on governance functioning is revealed to the citizen, they will jump to action and hold their governments to account. They will crowd into citizens’ meetings where they will respectfully hear each other out and contribute to collective decision-making. Ongoing works will be reviewed closely by them. Bureaucrats will resemble cats on a hot tin roof. Bouncers will be bowled to elected representatives and the next time that they come around begging for votes, report cards will be waved in their faces and they will be told that they will be voted out.

I’m still waiting.

Let’s see how far we are from seeing such dreams turn to reality.

For one thing, data is not available, yet. Many promises have been made on revealing data, but they have not been kept. That is amply clear from our research into the flow of funds in Tumakuru, a ‘Smart’ city. At best, what one can expect is that city-local government performance, which includes financial information, will be revealed after a certain time lag. Truth be told, that time lag is narrowing, certainly where I live.

This year, when the Bangalore City Corporation announced its budget, they were able to provide expenditure details till December of the previous year. A commendable achievement, considering that in previous years, there was a gap of 14 months plus before such details were provided. However, there is no hope that other departments and entities – and there are multitudes of them fooling around in the urban areas – will provide up-to-date, detailed financial and physical progress data on their developmental work.

So what substitutes for data?

Social media.

What we see, instead of boring numerical tables, are cute pictures of so called progress on the Twitter handles of bureaucrats and politicians. Of slippery smooth granite floors ‘smartly’ laid down in vegetable markets, of interlocking concrete blocks on roads made over. Try and get the expenditure details of such works; that’s next to impossible.

Of course, we are not getting anywhere when it comes to the strengthening of participatory mechanisms. The same stalwarts; poorly funded but perseverant NGOs, citizens groups, and some political formations are plugging away at making Wards Committees more participatory. However, the bureaucracy and higher-level politicians have been able to wield another potent instrument to block such efforts. Simply postpone local elections, on the pretext of the pandemic, and you have a foolproof reply to those seeking accountability.

Since we do not have elected bodies, the question of constituting Wards Committees does not arise, they say.

What next for the citizen? It is to keep the tinder dry, to light the flame of participation when things return to normal; whenever that happens. So we have meetings to discuss drafts of the Public Grievance Law, we participate in the meetings held by some in the government who still have a twinge of conscience, and contribute to the development of software solutions that will deliver what has been promised a decade back. Some of us file Public Interest Writs in the Courts. We may get some Obiter Dicta passed by the Justices, which the government will stonewall anyway.

It was whilst reflecting upon these depressing stalemates, that last week, I was in an interaction with a politician who has had a track record of excellent performance in her chosen field of interest. She has been instrumental in transforming an important public service to perform well. While doing this necessitated increasing financial allocations, meaningful change was catalysed by making decisions participatory. Not only were citizens involved by the reviving of long-defunct participatory systems, but government staff were mobilised and energised by involving them in planning how these funds would be best used.

Towards the end of her talk, this outstanding politician mentioned something that is worthy of repetition.

She said that 20 per cent of all government department staff – and she dealt with one that had a large staff component – comprise outstanding individuals, who would stick to the path of commitment, excellence, and integrity no matter what the impediments in their paths. Correspondingly, 20 per cent of the staff are incorrigibly bad, beyond any change or reform.

She said that she focussed on the 60 per cent who were ambivalent. They preferred to sail with the flow, to be compliant to the reigning ethos of the organisation. If the organisation tended towards mediocrity, they turned mediocre – they did not want to stand out by becoming efficient. Yet, if the sense was that the organisation appreciated the 20 per cent who were excellent and promoted excellence, the 60 per cent of middle-of-the-road officials did not obstruct such moves; they would happily change their attitudes and strive towards excellence.

She ended by saying that both positive and negative change had to be triggered by the persons at the top. If the politician at the top, and the bureaucrats who translated a political vision into administrative action formed a healthy and positive collaboration, change would be radical, and faster than one thought.

I wonder when we might see that magic in urban governance.

 

T.R. Raghunandan is an Advisor at Accountability Initiative.

 

Also Download: Report on PAISA for Municipalities

Also Read: Government Perception of Citizen Participation